10 Oct 2019

Record-High Satisfaction in Membership Survey

Overall satisfaction with the Club hit an all-time high in the recent annual membership survey.

Of the record 1,683 Members who completed the survey, 93.7 percent rated the Club either "very good" or "excellent." That figure is up from last year's 92 percent.

While overall membership value dropped by 0.5 percent from last year, scores of "excellent" in this area increased by 2.3 percent.

Of the 26 areas of the Club evaluated in the survey, 23 improved their ratings from 2018, with the Guest Studios receiving the most favorable assessment.

Once again, the main reasons for using the Club were for the recreation and fitness facilities (76 percent), the dining outlets (71 percent) and family-oriented activities (38 percent).

Members can check the full survey results (log-in required) here.