18 Nov 2016

Majority of Members Satisfied with Club

Nearly 90 percent of Members said they were either very satisfied or satisfied with the Club in the recent membership satisfaction survey.

The annual questionnaire was filled out by 1,262 Members, representing a 71 percent increase from last year.

Meanwhile, 69 percent of Members said they believed Club membership represented good value, a drop of 4 percent from 2015.

Elsewhere in the survey, Member and Concierge Services, the Fitness Center and the Library were the Club areas with the highest satisfaction rating, and the Fitness Center, Locker Rooms and Traders' Bar saw the biggest satisfaction rate improvement from last year.

The full survey results can be viewed on the Club Business Documents page.